We are committed to delivering your heels and sandals quickly and safely. Please review our shipping policy below:

​

1. Shipping Locations:

​

• We currently ship domestically within the USA only.

• Local delivery and in-store pickup are not available at this time.

​

2. Order Processing Time:

​

• Orders are typically processed within 1–2 business days after placement.

• During peak seasons, processing may take up to 3 business days.

• You will receive a confirmation email once your order is processed.

​

3. Shipping Methods and Estimated Delivery:

​

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days (available at checkout)

• Delivery times are estimates and may vary depending on your location and external factors such as weather or carrier delays.

​

4. Shipping Fees:

​

• Shipping costs are calculated at checkout based on your selected method and location.

• Occasionally, we offer free shipping promotions — details will be provided during promotional periods.

​

5. Tracking Your Order:

​

• Once your order ships, you will receive a tracking number via email.

• Use this number to monitor your package in real-time until delivery.

​

6. Shipping Address:

​

• Please ensure your shipping address is accurate and complete.

• For convenience, you may select “billing address = shipping address” at checkout.

• Ralminthesca is not responsible for delays or lost packages due to incorrect address information.

​

7. Delays or Issues:

​

• In rare cases, shipments may be delayed due to carrier issues, weather, or other unforeseen circumstances.

• If your order is significantly delayed, contact our support team at sales@ralminthesca.com, and we will assist you promptly.

​

8. Damaged or Lost Packages:

​

• If your package arrives damaged or is lost during shipping, please contact us immediately with photos of the damaged item or shipment label.

• We will arrange a replacement or provide guidance to resolve the issue.

​

Thank you for choosing Ralminthesca. We value your trust and aim to make your shopping and delivery experience smooth, reliable, and enjoyable.